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Lower Bristol Rd, Bath BA2 9ES, UK – 01225 443311
I've rented two vehicles here recently and the staff were really helpful on both occasions. The first time one went out of their way to run me back into town and the second time they were totally helpful when I couldn't get the vehicle back on time
I disagree with the some of the reviews made several years ago. Used this location recently to both drop off and pick up a vehicle. The staff (Matt) was tremendously helpful, friendly and efficient even when they were very busy. They let our party use their bathrooms while waiting, and did their best to fit in a pick up time for us last minute.
Brassmill Ln, Bath BA1 3JE, UK – 0371 384 9985
I was very impressed by the new car we were given. We traveled over 1500 miles in a month and it was comfortable, reliable and economical. The staff in Bath and Glasgow airport were friendly and polite but very busy so there was a small wait, No complaints though as Europcar is obviously a popular company. i would definitely recommend them and I will no doubt use them again
Great Car and Great Check-In and Return. A 10 pound cab ride from the Train Station but we were pleased with everything and they were open on Sunday for return. We will rent from them again.
Windsor Bridge Rd, Bath BA2 3DT, UK – 0843 309 3004
Unfortunately I can not recommend this company. We had our only bad experience during a 6 week trip to Europe and Uk . The company failed to tell us that they are not open on weekends and that there is no key drop off at this location.( this was despite our agreement clearly stating return by 5 pm on the Saturday. No one to contact either as customer service is not contactable on weekends. Very very poor in this day an age. Extremely disappointed and no resolution when contacting customer service. Simply a sorry that location has no one in attendance!!!! So in the pouring rain our only option was to leave the car and lock the keys in it!!!! No one cared at all!! Staggering! What has happened to customer service??
I was given a nice car at good price. I made the mistake of buying the entire tank of gas at the time of renting. Two days later, the diesel car had not used 1/2 a tank, and I asked and was allowed to go fill up the tank and return the car, saving me $50 or so for buying unused gas. I most appreciate the accommodating staff at the Bath Hertz location.