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Lower Bristol Rd, Bath BA2 9ES, UK – 01225 443311
Very friendly service, lovely car and felt at ease driving it. The staff member was very helpful when I picked up the car and familiarised me with all the controls.
Had a hire car following a non fault car accident last year. They spotted a fault with the paper work sent by my insurer and were able to upgrade my car from a 1 litre Aygo to a 2.0 CDTI Insignia. Made a stressful time really easy and simple. Fantastic customer service and would go back to them as a private customer. Can not fault them at all.
Windsor Bridge Rd, Bath BA2 3DT, UK – 0843 309 3004
Unfortunately I can not recommend this company. We had our only bad experience during a 6 week trip to Europe and Uk . The company failed to tell us that they are not open on weekends and that there is no key drop off at this location.( this was despite our agreement clearly stating return by 5 pm on the Saturday. No one to contact either as customer service is not contactable on weekends. Very very poor in this day an age. Extremely disappointed and no resolution when contacting customer service. Simply a sorry that location has no one in attendance!!!! So in the pouring rain our only option was to leave the car and lock the keys in it!!!! No one cared at all!! Staggering! What has happened to customer service??
Brassmill Ln, Bath BA1 3JE, UK – 0870 499 7711
really great and helpful glad I used them.